Privacy Policy
Your privacy is important to us
Last updated: January 1, 2024
1. Information We Collect
Personal Information
We collect personal information that you provide directly to us, such as when you make a reservation, contact us, or sign up for our newsletter. This may include your name, email address, phone number, address, and payment information.
Automatic Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
2. How We Use Your Information
• To process and manage your reservations and bookings
• To communicate with you about your stay and our services
• To provide customer service and support
• To send you promotional materials and newsletters (with your consent)
• To improve our website and services
• To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
• With service providers who assist us in operating our business
• When required by law or to protect our rights and safety
• With your explicit consent
• In connection with a business transfer or merger
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability (receive a copy of your data)
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Andalay Beach Resort Koh Libong
117/4 Moo 5 Tambol Koh Libong, Amphur Kantang
TRANG 92110, Thailand
Phone: +66 (0) 75 123 456
Email: privacy@andalayresort.com